Rules and Policies
FOOD AND SNACKS
Glass bottle, containers or any glass IS NEVER ALLOWED ON THE POOL DECK. Food is never allowed in the pool or pool area, to be able to maintain the pool clean and safe. The only exception to this rule is bottled water as long as it is in a non-glass container.
TOWELS
Students must bring their own towels. Towels are not provided.
Swim caps
Any students who have hair long enough to get in their eyes, face or mouth are required to wear a swim cap.
SWIM DIAPERS
All students under the age of three (3) years old and students who are not potty-trained must wear a swim diaper and have their swimming clothes over the diaper.
SWIMSUITS
All students must wear appropriate swimwear.
MAKE-UP LESSON DUE TO FACILITY CLOSURE
In the event a facility is closed due to inclement weather, maintenance, or another reason, a make-up lesson can be schedule. If you are offered a make-up lesson, it must be completed within two (2) weeks of the originally scheduled (missed) class and is subject to availability.
REFUND POLICY
Accordingly, it is your responsibility to make sure your vacations, appointments, and other activities do not interfere with any of the lessons in a program for which you have enrolled your student and paid for a slot in such program. Refund will not be provided for cancel classes.
24 hours cancelation notice is required to be able to reschedule a class.